Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it may be instructor-led or self paced training.
Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Self Placed Learning:
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 50% content or downloaded the E-Book.
For Instructor Led Training:
Raise refund request within 7 days of commencement of the first batch you are eligible to attend. Money back guarantee is void if the participant has accessed more than 50% content of an e-learning course or has attended Online Classrooms for more than 1 day. Also, In case user downloads the recording or E-Book for the course the money back guarantee will be void.
Cancellation & Refunds: Classroom Training
Scholars Procademy LLP, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)
In case Scholars Procademy LLP cancels an event, 100% refund will be paid to the delegate.
If a cancellation is done by a delegate 7 days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
If a cancellation is done by a delegate within 7 days (or less) of the event, no refunds will be made.
Refund request can be initiated in two ways
In case item quantity is more than one, please reach out to our support team through our Help & Support section on the website.
To raise a refund request you can drop an e-mail to firstname.lastname@example.org (our Help and Support Department) or you can call at our office number: 0120-4270584 / 9560784372
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 7 to 10 working days post intimation by the customer. Note: All refunds will be processed within 7-10 working days after the refund request is approved by Scholars Procademy LLP.